# xSERVA: AI-Powered Smart Access Control for Everyone

> xSERVA by VYROX is smart access control with face and palm biometrics, computer vision, vehicle plates, cards, phones and QR on one platform that keeps working offline.

## Key Facts
- xSERVA is an AI-powered smart access control platform by VYROX, for everyone with a door, gate, lift or car park: homes, offices, factories, data centres, schools, hospitals, hotels, retail and government.
- Eight credential types resolve to ONE holder record and ONE access list: face recognition, vehicle plate recognition (ANPR), fingerprint and palm vein biometrics, NFC/MIFARE/HID/proximity cards, Bluetooth (BLE) phones, dynamic signed QR codes, barcodes and static passes, and PIN/keypad.
- AI runs on the reader: on-device neural matching in under 0.5 s, passive liveness, multi-signal fusion, access pattern anomaly detection and explainable decisions that record why each door opened or stayed shut.
- Computer vision checks tied to the access event: tailgating and piggyback detection, live occupancy and headcount, PPE compliance at the gate, loitering and dwell alerts, queue and crowd flow, after-hours zone detection, vehicle intelligence and forensic search.
- Hardware family: UltraPASS-Door, UltraPASS-Face, UltraPASS-Vehicle, UltraPASS-Bio (door, face, vehicle and biometric readers) and SuperPASS-Lift and SuperPASS-Visitor (lift destination control and visitor management).
- Offline by design: each reader caches its access list and decides locally. Events queue and upload in order when the link returns. Readers call the platform; the platform never dials into a reader.
- Privacy: biometric templates are irreversible feature vectors, the source image is discarded after enrolment and matching happens on the device. PDPA-aware design; compliance also depends on the deploying organisation.
- Existing cards keep working: MIFARE Classic and DESFire (EV1, EV2, EV3), HID iCLASS and Prox, NTAG and NFC tags, and 125 kHz EM proximity, with configurable UID letter case, byte order and number base. One UltraPASS-Door reads both 13.56 MHz and 125 kHz cards.
- Bluetooth BLE phone credentials: the reader advertises, the phone answers with a short-lived rotating token, and the reader verifies token, holder, schedule and signal strength locally. Passive proximity or tap-to-unlock mode and the distance threshold are set per door. Card, dynamic QR or PIN is the fallback. Phone NFC wallet keys are not listed as available.
- Biometrics: face recognition with passive liveness, fingerprint and contactless palm vein, matched on the reader against irreversible templates, with duress finger and two-factor pairing.
- Status honesty: a documented public API and SDK are ROADMAP items, not generally available. No third-party certification is claimed. Pricing is by quote.
- Contact: WhatsApp +60 19-688 3338 (Patrick) is the only contact channel. Based in Malaysia, serving South East Asia. A free live demo is available.

## Home
- [Home](https://xserva.com/): xSERVA is AI-powered smart access control with face and palm biometrics, computer vision, vehicle plates, cards, phones and QR on one platform that works offline.

## Product
- [Platform](https://xserva.com/platform.php): One cloud console, edge readers that decide offline, and a single access list for every person, door, lift and gate. See how the xSERVA access platform works.
- [AI Engine](https://xserva.com/ai-access.php): On-device neural matching, passive liveness, anomaly detection and forensic search. How the xSERVA AI engine makes every access decision fast, private and explainable.
- [Credentials](https://xserva.com/access-control.php): Face, plate, biometrics, cards, phone BLE, dynamic QR, barcode and PIN. Eight credential types resolve to one person and one access list in xSERVA.
- [Hardware](https://xserva.com/hardware.php): UltraPASS door, face, vehicle and biometric readers plus SuperPASS lift and visitor systems. One hardware family, one console, decisions made at the edge.
- [Visitor Management](https://xserva.com/visitor-management.php): Pre-register guests, send a signed QR by WhatsApp, notify the host on arrival and keep a live on-site roll call. SuperPASS-Visitor for every kind of site.
- [Lift Access](https://xserva.com/lift-access.php): SuperPASS-Lift releases only the floors a person is entitled to. A scan, a tap or a face call the car and keep tenants, visitors and staff on their own floors.
- [Demo](https://xserva.com/demo.php): Pick a credential, pick a person and watch how an xSERVA reader decides in milliseconds, online or offline. Then book a live walkthrough on WhatsApp.

## Computer Vision
- [Computer Vision](https://xserva.com/computer-vision.php): Tailgating detection, occupancy counts, PPE checks, loitering alerts and queue flow, powered by computer vision at the door and tied to the access record.
- [Tailgating and Piggyback Detection](https://xserva.com/computer-vision/tailgating.php): Computer vision tailgating and piggyback detection counts people against credentials at every door and raises an alert with the event and a clip.
- [Live Occupancy and Headcount](https://xserva.com/computer-vision/occupancy.php): Live occupancy per zone from door cameras, with capacity limits that can refuse entry and a muster roll that is always current for safety.
- [PPE Compliance at the Gate](https://xserva.com/computer-vision/ppe.php): Computer vision checks hard hats, vests, glasses and masks before a door opens and records the result against the person for safety reviews.
- [Loitering and Dwell Alerts](https://xserva.com/computer-vision/loitering.php): Flag people or vehicles that linger at a door, loading bay or restricted corridor, with the event and a clip attached to the alert for review.
- [Queue and Crowd Flow](https://xserva.com/computer-vision/queue.php): Measure wait time and lane load at turnstiles and barriers so you can open another lane before the morning peak becomes a crowd at the door.
- [After-Hours Zone Detection](https://xserva.com/computer-vision/zone.php): Arm a zone on a schedule and alert when a person is detected with no matching access event, such as a plant room or a roof at night.
- [Vehicle Intelligence](https://xserva.com/computer-vision/vehicles.php): Allow lists, watch lists and dwell time for every plate, with the driver and the vehicle paired into one event at the barrier or gate.
- [Forensic Search](https://xserva.com/computer-vision/forensic.php): Find an event by person, plate, door and time window and open the matching clip beside the decision that was made. Minutes, not hours.

## Biometrics
- [Biometrics](https://xserva.com/biometrics.php): Face recognition, fingerprint and palm-vein access control with liveness checks, irreversible templates and on-device matching. Non-transferable and private by design.
- [Fingerprint](https://xserva.com/biometrics/fingerprint.php): Capacitive fingerprint access control with irreversible templates, a duress finger and card or PIN pairing, matched on the reader for fast, private entry.
- [Palm Vein](https://xserva.com/biometrics/palm-vein.php): Contactless palm-vein access control that is very hard to copy and works with dry, dirty or gloved hands. Private templates, on-device matching.
- [Liveness and Anti-Spoofing](https://xserva.com/biometrics/liveness.php): Passive liveness detection rejects printed photos and screen replays at the face reader without asking users to blink, turn or smile.

## Solutions
- [Solutions](https://xserva.com/solutions.php): Smart access control for homes, offices, factories, data centres, schools, hospitals, hotels and government. One platform that fits every kind of door.
- [Homes and Condos](https://xserva.com/solutions/homes-condos.php): Face, plate and phone access for residents, QR for visitors and deliveries, and a guardhouse that stops copied cards. Access control for gated communities.
- [Offices](https://xserva.com/solutions/offices.php): Hands-free turnstiles, lift destination control, visitor pre-registration and one audit trail for every floor. AI access control for modern offices.
- [Factories and Warehouses](https://xserva.com/solutions/factories-warehouses.php): Face recognition through helmets, palm vein for gloved hands, PPE checks at the gate and a live muster roll. Access control built for industrial sites.
- [Data Centres](https://xserva.com/solutions/data-centres.php): Two-factor biometrics at the cage, anti-passback, tailgating detection and a defensible audit trail. Access control for data centres and server rooms.
- [Schools and Campuses](https://xserva.com/solutions/schools-campuses.php): Student cards that keep working, parent QR passes, scheduled gates and a roll call that is always current. Smart access control for schools and universities.
- [Hospitals and Clinics](https://xserva.com/solutions/hospitals-clinics.php): Protect pharmacies, wards and records with biometrics and schedules while keeping emergency routes open. Smart access control for healthcare sites.
- [Retail and Hotels](https://xserva.com/solutions/retail-hotels.php): Phone keys for guests, lift control to the right floor, back-of-house protection and staff face access. Smart access control for hospitality and retail.
- [Government](https://xserva.com/solutions/government.php): Visitor screening, tiered zones, biometric assurance and an audit trail built for accountability. Smart access control for public-sector buildings.

## Trust
- [Security and Privacy](https://xserva.com/security-compliance.php): Signed commands, per-site keys, irreversible biometric templates, no inbound path to readers and PDPA-aware data handling. How xSERVA protects people and data.
- [Integrations](https://xserva.com/developers.php): How xSERVA connects to HR, visitor, parking and security systems today, and where the public API and SDK stand. For integrators and IT teams.
- [Standards](https://xserva.com/certifications.php): An honest status page: the privacy and security practices xSERVA applies today, and a plain statement that no third-party certification is claimed.

## Learn
- [FAQ](https://xserva.com/faq.php): Answers on AI access control: biometrics and privacy, offline operation, existing cards, visitors, lifts, computer vision, pricing and getting started.
- [Glossary](https://xserva.com/glossary.php): Plain-language definitions: ANPR, liveness, anti-passback, tailgating, MIFARE, DESFire, palm vein, edge decisions, dynamic QR and more.

## Company
- [About](https://xserva.com/company.php): xSERVA is built by VYROX in Malaysia for sites across South East Asia. Learn how we work and message Patrick on WhatsApp to book a free demo.
- [Accessibility](https://xserva.com/accessibility.php): How this website and the xSERVA access experience are built to be usable by everyone, including keyboard and screen-reader users.
- [Privacy Policy](https://xserva.com/privacy-policy.php): What the xSERVA website collects, why, and the choices you have. Short, plain language, and no tracking until you choose to contact us.
- [Terms of Use](https://xserva.com/terms-of-use.php): The terms for using the xSERVA website: permitted use, intellectual property, disclaimers and governing law. Plain language, no surprises.

## Credentials
- [Credential Comparison](https://xserva.com/credentials/comparison.php): Compare face, plate, fingerprint, card, BLE, dynamic QR, barcode and PIN credentials by speed, range, security level, offline support and best use.
- [Face Recognition](https://xserva.com/credentials/face-recognition.php): AI face recognition access control that matches on the device in under half a second, rejects photo and screen spoofs, works with masks and stores no photographs.
- [Vehicle Plate Recognition](https://xserva.com/credentials/vehicle-plate-recognition.php): AI vehicle plate recognition (ANPR) for barriers and gates. Reads the plate on approach, checks one access list and works at night and in rain.
- [Biometric Access](https://xserva.com/credentials/biometric-access.php): Fingerprint and palm-vein access control with irreversible templates, duress finger and two-factor pairing. A credential that cannot be lent or shared.
- [NFC, MIFARE & HID Cards](https://xserva.com/credentials/nfc-mifare-hid-cards.php): Multi-format card reader for MIFARE Classic and DESFire, HID iCLASS and Prox, NTAG and EM 125 kHz. Keep the cards you already issued and migrate in a day.
- [Bluetooth & BLE](https://xserva.com/credentials/bluetooth-ble.php): Turn a phone into a hands-free access credential with Bluetooth Low Energy, rotating tokens and a per-door range threshold. Fallback to QR, card or PIN.
- [Dynamic QR Codes](https://xserva.com/credentials/dynamic-qr-codes.php): Cryptographically signed dynamic QR codes that rotate on a timer, verify offline and refuse replays. Ideal for visitors, contractors and deliveries.
- [Barcodes & Static Passes](https://xserva.com/credentials/barcode-static-passes.php): Read 1D barcodes, QR and static passes with the same scanner. Printed badges, event tickets and delivery manifests become time-bound access credentials.
- [PIN & Keypad](https://xserva.com/credentials/pin-keypad.php): On-screen PIN keypad on every reader: the always-works fallback, a second factor for sensitive doors and a silent duress code. No card or phone needed.

## Cards and Phones
- [Cards and Proximity](https://xserva.com/cards-and-proximity.php): MIFARE, DESFire, HID, 125 kHz proximity and NFC tags on one reader. Keep every card you own, compare card technologies and plan a secure upgrade.
- [Card Migration](https://xserva.com/card-migration.php): A five-step plan to move an existing card system onto xSERVA with the same card numbers, no re-badging and no downtime, then upgrade at your own pace.
- [Bluetooth BLE Access](https://xserva.com/ble-access.php): Turn a phone into a hands-free access credential with Bluetooth Low Energy: rotating tokens, per-door range, passive or tap modes and a safe fallback.
- [MIFARE Classic](https://xserva.com/cards/mifare-classic.php): Keep your MIFARE Classic 1K and 4K cards working on xSERVA readers, with configurable UID encoding, and plan a safe upgrade path to DESFire.
- [MIFARE DESFire](https://xserva.com/cards/mifare-desfire.php): MIFARE DESFire EV1, EV2 and EV3 cards on xSERVA readers: strong AES-based security for staff cards, with an easy move from older card types.
- [125 kHz Proximity](https://xserva.com/cards/proximity-125khz.php): EM4100 and HID Prox 125 kHz proximity cards and fobs on xSERVA readers. Keep what you have and know when to add a second factor.
- [HID iCLASS](https://xserva.com/cards/hid-iclass.php): HID iCLASS and HID Prox card estates keep working on xSERVA UltraPASS readers, so you can migrate without re-issuing every card.
- [NFC Tags and NTAG](https://xserva.com/cards/ntag-nfc-tags.php): NTAG and NFC tags, stickers and wristbands as low-cost, short-term access credentials for events, contractors and one-day passes with xSERVA.

## Optional
- [Sitemap](https://xserva.com/sitemap.xml)
- [Full text for LLMs](https://xserva.com/llms-full.txt)