Queue and Crowd Flow
Measures waiting time and lane load at turnstiles, barriers and reception, so a site can open another lane before the morning peak turns into a crowd.

From Camera to Alert
- 01
Measure
The camera measures queue length and wait time at each lane.
- 02
Balance
Readers and lanes are opened or closed to match the load.
- 03
Report
Peak times are reported so staffing and lanes can be planned.
Configuration
- Wait-time thresholds
- Lane opening rules
- Alert recipients
Outputs
- Live wait times
- Peak-hour reports
- Alerts before a crowd forms
Best for: Office lobbies, campuses, stadiums and transport entrances.
Queue and Crowd Flow Questions
What does queue and crowd flow do in xSERVA?
Measures waiting time and lane load at turnstiles, barriers and reception, so a site can open another lane before the morning peak turns into a crowd.
Why does it matter?
Smooth entry is a security feature: crowded lobbies are where tailgating and frustration both start.
Is it tied to the access record?
Yes. Every detection is attached to the access event it relates to, so an alert always arrives with the context to act on it.