Access Control for Retail and Hotels
xSERVA for hotels and retail gives guests a phone key and lift access to their own floor, protects stockrooms and back-of-house with face or card, and gives managers a clear record of staff movements.
What Goes Wrong Without Smart Access Control
Guest Experience
A phone is the key: no desk queue, no demagnetised card, and a QR for a late arrival.
Lifts and Floors
Destination control sends each guest to their floor and the amenities they are entitled to use.
Back-Of-House and Stock
Staff face or card access with a schedule per shift, and tailgating detection at the stockroom door.
What We Would Put on Your Doors
- BLE and QR guest credentials
- SuperPASS-Lift to guest floors
- Staff face and card access
- Schedules per shift
- Occupancy and queue flow at entrances
Outcomes You Can Expect
- Self check-in with no front-desk wait
- Stockroom and cash-office accountability
- One platform across a group of properties
Questions from Retail and Hotels
Can guests use their phone as a room key?
Yes. Bluetooth and dynamic QR work without installing an app when sent as a link, and a flat battery falls back to QR, card or PIN.
Does it control lifts?
Yes. SuperPASS-Lift releases only the floors a person is entitled to reach.
Can we run several properties together?
Yes. One console and one site hierarchy cover a group, with access granted per site.